1. Information We Collect
We collect the following types of information:
a. Personal Information
- Name, email address, phone number, shipping/billing address
- Payment details (processed securely through third-party providers)
- Date of birth (if you join loyalty programs or participate in promotions)
b. Technical Information
- IP address, browser type, operating system
- Usage data such as page views, time on site, click paths
c. Marketing & Communication Preferences
- Your preferences when you subscribe to newsletters or SMS updates
2. How We Use Your Information
We use your data to:
- Fulfill and manage your purchases
- Communicate order updates and confirmations
- Provide customer support
- Send promotional offers and marketing emails (only if opted in)
- Improve our services, website, and shopping experience
- Prevent fraudulent activity and ensure platform security
3. Sharing Your Information
We do not sell your personal data. We may share your information with:
- Trusted service providers (e.g., payment processors, shipping partners)
- Marketing platforms (e.g., email and SMS service providers) to send you updates
- Legal authorities when required by law or in the protection of rights
4. Cookies & Tracking
We use cookies and similar technologies to:
- Understand how you use our website
- Improve performance and functionality
- Remember your preferences and shopping cart
You can manage cookie preferences through your browser settings.
5. Data Retention
We retain your personal data for as long as necessary to:
- Fulfill the purposes outlined in this policy
- Comply with legal, tax, and accounting requirements
6. Your Rights
Depending on your location, you may have the right to:
Opt out of marketing communications at any time
Access, correct, or delete your personal information
Object to or restrict certain data processing